DZR undertakes, within the framework of its activities and in accordance with current legislation in France and Europe, to ensure the protection, confidentiality and security of the personal data of the Users of its services, as well as to respect their privacy.
The term “User” refers to the person browsing the www.dzr4x4.com website and using the services provided by the website.
The term “Personal Data” refers to any information concerning the User of the dzr4x4.com website that makes him or her directly or indirectly personally identifiable. This collected information includes the last name, first name, address, telephone number, email address, bank details, username, password, and other information that allows a User to be identified.
Identity of the personal data controller
The personal data collected as part of the site's activities are processed by:
SARL IDPROD – 2, rue de l'Olive – 37500 Chinon
Hereinafter referred to as “DZR”.
Personal data collected
Depending on the case, DZR processes personal data collected directly from the User or resulting from the use of products or services. DZR only processes data or a category of data if it is strictly necessary for the intended purpose.
DZR processes the following categories of data:
- Identification data: surname, first name, identifier, SIREN number, etc.
- Personal characteristics: date of birth, nationality, etc.
- Contact details: postal address, email, telephone number, etc.
- Economic and financial data: payment methods, payment history, etc.
- Connection, service usage and interaction data: connection and usage logs, number of visits to the site, etc.
Purposes of the use of personal data
DZR undertakes to collect Users' personal data for the following actions:
- Management of customer accounts, shopping carts and orders
- Management of deliveries, order tracking and after-sales service
- Provision of sharing tools on social networks
- Sending commercial offers by email
- Collection of customer reviews on the site and the products sold
- Fraud prevention during order payment
- Measurement of site traffic
DZR information and newsletters
In order to keep him informed of our news and our various commercial offers, the User can receive emails from our brand. We measure the opening rate of these emails to adapt the content to his needs.
DZR complies with the rules laid down in Article L34-5 of the French Postal and Electronic Communications Code, which requires the express prior consent of the User for the sending of commercial prospecting by electronic means.
When creating a customer account on our site, consent to receive offers from DZR is expressly requested.
The User has the option to opt out of receiving commercial emails by clicking on the unsubscribe link provided in each email or by going to their DZR account in the “my personal information” section.
Product alerts
DZR offers alerts so that the User is kept informed by e-mail of the availability of a product in which he or she is interested. To register for the alert, click on the “Notify me when the product is available” button on the page for an unavailable product.
Transmission of personal data
The data collected on the site is intended exclusively for DZR and its service providers. We use service providers for:
- Secure payment on the site
- Shipping orders
- Carrying out maintenance and technical development operations on the website
- Collecting customer reviews
The processed data may also be transmitted to the competent authorities, at their request, within the framework of legal proceedings.
User rights concerning his data
The User has the right to access, rectify and delete his or her personal data held by DZR.
He or she also has the option of formulating advance directives concerning his or her data and its use after his or her death.
Contact for exercising your rights
For any question relating to this charter or to exercise your rights, you can send us a request accompanied by valid proof of identity:
Either by post to the following address:
DZR
2, rue de l'Olive
37500 CHINON
FRANCE
Or by e-mail to: contact@dzr.com
Processing of data outside the EU
The data collected may be processed outside the European Union. For transfers outside the European Union, DZR will implement any procedure required to obtain the necessary guarantees to secure such transfers. Transfers outside the European Union may be carried out in particular in the context of the use of data in connection with social networks or website traffic.
Use of data in connection with social networks
DZR proposes to use social networks to improve the commercial relationship by sharing the products offered on the site. The Facebook, Instagram or X share buttons are likely to result in data exchanges between DZR and the social network in question.
For example, if the User is connected to the Facebook social network and consults a page of the DZR site, Facebook is likely to collect this information.
We invite you to consult the personal data protection policies of social networks in order to be precisely aware of the information that is collected by social networks. If the User does not want these social networks to collect information about him/her while browsing our site, we advise him/her to disconnect from the social network before consulting the dzr4x4.com site.
However, DZR is not responsible for the use that social networks make of the data on their own behalf.
Retention of personal data
Most account data is stored in the database and remains operational for the duration of the commercial relationship with DZR. The data is then archived and deleted at the end of the statutory limitation and retention periods (payment guarantee, disputes, etc.).
The data is processed securely and confidentially. Technical and organizational measures are implemented to prevent the loss, misuse, alteration and deletion of data.
We limit access to personal data to certain employees subject to appropriate confidentiality obligations, access justified within the scope of their duties and/or to provide products and services to the User.
Cookies
When you browse the DZR online store, cookies are placed on the User's device (computer, mobile, tablet). Cookies are small pieces of information stored by your browser that are used to improve services.
Some are necessary for the functioning of the site (storing the contents of the customer basket, storing the progress of the order, storing the connection data, etc.) and others are used to improve the performance of the site. When consulting the site dzr4x4.com, cookies are exclusively deposited by DZR.
Accepting or refusing cookies
The User has various means of managing cookies.
Most browsers automatically accept cookies, but this is not compulsory. By browsing the site, the User accepts the use of these cookies.
The User can deactivate these cookies at any time by changing the settings of their browser. However, by deactivating cookies, the User may not be able to use all the features of the website, such as making purchases or logging in.
To set cookies, simply go to the browser's help menu to find out how to change your cookie preferences.